The terms on which Blue Moon Spa provides treatments, takes bookings and handles cancellations.
Last updated: 15 September 2026
These terms apply to bookings and treatments at Blue Moon Spa, A-32, 2nd & 3rd Floor, Ganesh Nagar, Tilak Nagar, near Canara Bank, New Delhi 110018. By booking or attending a session you accept them.
Blue Moon Spa provides relaxation and wellness massage, steam and hydrotherapy services only. We are not a medical clinic. Our therapists do not diagnose, treat or cure medical conditions, and nothing on this website is medical advice. Any other service is neither offered nor implied, and requests for anything outside our published menu will be declined and the session ended.
Rates published on our rates page are starting prices for the shortest listed duration. The exact duration and final rupee total are confirmed with you before the session begins, and that is the amount you pay — there are no add-on charges at checkout. We accept UPI, card and cash. Prices may change from time to time; the rate confirmed at your booking is the rate that applies to that visit.
The 10-massage package is prepaid and valid for three months from the date of purchase. Sessions are transferable within your household but are not refundable or exchangeable for cash. Unused sessions lapse at the end of the validity period unless we have agreed an extension in writing.
Our therapists are professionals and are entitled to a safe workplace. Any inappropriate behaviour, request or language towards staff will end the session immediately with no refund, and the guest will not be served again. We reserve the right to report serious incidents to the police.
Equally, you are entitled to be comfortable throughout. Draping is maintained at all times, you may ask to stop at any point, and any concern about a therapist's conduct should be raised with the manager on 85060 03389 — we take it seriously.
Lockers are provided. Please do not bring valuables you cannot keep with you; Blue Moon Spa is not responsible for loss or damage to personal belongings left on the premises.
You may use this website for personal, lawful purposes only. Photographs on this site are illustrative. All content belongs to Blue Moon Spa or is licensed to us; please do not copy or reproduce it without permission.
To the extent permitted by law, our liability in connection with any treatment is limited to the amount paid for that treatment. We are not liable for indirect or consequential loss, or for any consequence of health information you chose not to disclose.
Guest data is handled as described in our privacy policy, including how to have your details deleted.
These terms are governed by the laws of India, and disputes fall under the exclusive jurisdiction of the courts at New Delhi. Before going further, please raise the matter with the manager — most things are settled with a phone call to 85060 03389.
These terms are a starting template for transparency and are not legal advice. Have them reviewed by a lawyer before publishing, and adjust the cancellation, package and liability terms to match what you actually offer.